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Privacy and Policies

Please click the links below to go directly to the subject for which you are looking. Policy Sections

Terms
Net 30 or payment by credit card on website. 

Shipping/Delivery

Pan American Tool Corporation ships all orders: F.O.B. our plant, Fort Lauderdale, Florida.

Minimum Order

Minimum order $50.00. All prices quoted in U.S. dollars. Overseas shipments available at an additional freight charge. C.O.D. shipments plus $12.50.

Warranty

Pan American Tool Corporation tools are guaranteed against all defects in material or workmanship, when used for the purpose for which the tool was designed.

Claims

All claims must be made no later than 10 days after receipt of merchandise.

Returns

Returns will be accepted prior to the payment date if prior authorization is obtained from Pan American Tool Corporation, the product is in resalable condition and is in the original package with sales receipt or invoice. Credit will be issued based on customers purchase price for the returned product less any applicable restocking charges, freight, or other expenses of return to Pan American Tool Corporation or disposal. Orders that were factory special orders or otherwise fabricated and altered to accommodate customer are not returnable.

Privacy Policy and General Information

Pan American Tool Corporation wants you to know that we do everything possible to make sure your information is protected and not used for any other purpose other than what it was given to us for. Below you will find a detailed description of our policies and procedures. Pan American Tool Corporation wants to make sure you feel safe while in our site and after you leave. If you have any questions or concerns please contact us at [email protected].

Pan American Tool Corporation needs to collect your name, address, e-mail address and your phone number in order to ship your order, verify your credit card and contact you if we have a problem. Pan American Tool Corporation will never sell your personal information to any third party for any reason what so ever. Pan American Tool Corporation protects your information while in our database with all of the most up to date firewall Internet security. If you are using a browser like Internet Explorer or Netscape it will transmit your data in an encrypted form, this makes it almost impossible for someone to capture your information.

Credit Card Information

Pan American Tool Corporation treats your credit card information with the highest level of security. We use a (SSL) Secure Socket Layer Technology. This is the most advanced form of security for credit card transactions over the Internet. The way this technology works is when you enter any sensitive information when it leaves your computer it gets mixed up. The information stays mixed up until it reaches our secure server. Once in our server it is put back in order by the same source that mixed it up and then used for its intended purpose. The data cannot be read while being transferred and the only source that can unscramble it is the source that scrambled it to start with, and that is located on our server. After your order is shipped and we have received payment from our merchant Pan American Tool Corporation destroys all credit card information. This means the total time your information is retained in our secure server is approximately 72 hours.

E-Mail Address

Pan American Tool Corporation understands that just because you purchase a product from us does not mean you want your e-mail box filled with a million messages from every site on the web. So here is our short and simple e-mail policy. Pan American Tool Corporation will never sell your e-mail address to any company for any reason. The only mail you will receive is from our site. The only way you will receive mail from us is if you choose the opt-in option on our shopping cart page, or in the event you make a purchase we send your invoice via e-mail.

Cookies

Pan American Tool Corporation uses cookies to help our website recognize you when you enter, we want to know you have been in our site so that you are able to have a better shopping experience. A cookie is nothing more than a small file that your computer stores on its hard drive. Once our cookie is stored each time you log into our site the site simply recognizes you and will make your browsing a little faster. These cookies are harmless and can only be recognized by the source that created it. If you want the cookies removed from your computer just refer to your systems help section. Search the phrase "remove cookies" it should guide you on how to remove the cookies from your system.

Security

Pan American Tool Corporation uses two types of security. The first type is called (SSL) Secure Socket Layer technology. This technology scrambles all your personal information once it leaves your computer and our server puts it back together once it arrives. During its travels it cannot be read. The second type of security we use is called (a FIREWALL). This type of software is widely used in today's market. It is simple the way it works. Our systems are always running and always talking to each other. When an outside source is trying to see our information this software simply denies access. It uses several other very detailed programs to scramble and block privileged information but in simple terms if they don't need the information chances are very good they are not going to get it.

Terms and Conditions

Your Agreement with Pan American Tool Corporation
Following are the terms and conditions that govern your use of this site.
THESE TERMS AND CONDITIONS OF USE CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND PAN AMERICAN TOOL CORPORATION ("PAN AMERICAN TOOL CORPORATION" "WE" OR "OUR"). PLEASE READ THIS AGREEMENT ("AGREEMENT") IN ITS ENTIRETY BEFORE YOU CONTINUE TO USE THIS WEBSITE OR PLACE ANY ORDERS. BY CLICKING ON THE SUBMIT BUTTON ON OUR SHOPPING CART CHECKOUT PAGE STIPULATES AGREEMENT TO THE FOLLOWING TERMS AND CONDITIONS AND BY USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE, PLEASE CLICK YOUR BACK BUTTON AND LEAVE THIS SITE TO DECLINE THIS AGREEMENT.

Ownership

This website is owned and operated by Pan American Tool Corporation. All of the content featured or displayed on this website, including, but not limited to, text, graphics, photographs, images, moving images, sound, illustrations and software ("Content"), is owned by Pan American Tool Corporation, its licensors and its content providers.

All elements of Pan American Tool Corporation website, including, but not limited to, the general design and the Content, are protected by trade dress, copyright, moral rights, trademark and other laws relating to intellectual property rights. Except as explicitly permitted under this or another agreement with Pan American Tool Corporation, no portion or element of this website or its Content may be copied or retransmitted via any means and this website, its Content and all related rights shall remain the exclusive property of Pan American Tool Corporation or its licensors unless otherwise expressly agreed. You shall indemnify Pan American Tool Corporation, its affiliates and licensors against any losses, expenses, costs or damages incurred by any or all of them as a result of your breach of the terms of this Agreement or your unauthorized use of the Content and related rights.

Claims Against Company

In the event you make a claim against Pan American Tool Corporation you agree to the following:
By using this site you agree that all items in this agreement shall be interpreted, construed and governed by the laws of the State of Florida, USA, without reference to its laws relating and not including the provisions of the 1980 United Nations Convention on Contracts for the International Sale of Goods. Venue for all disputes arising under this agreement shall lie exclusively in the circuit courts of the State of Florida or the Federal District Courts of the middle district of Florida. (As permitted by law) and each party agrees not to contest the personal jurisdiction of these courts.

No action of Pan American Tool Corporation, other than an express written waiver or amendment, may be construed as a waiver or amendment of any of these Terms and Conditions of Use or Privacy Policy. Should any clause of these Terms and Conditions of Use or Privacy Policy be found unenforceable, wherever possible this will not affect any other clause and each will remain in full force and effect?

Pan American Tool Corporation reserve the right to change these Terms and Conditions of Use, the Privacy Policy, prices, information and available contractual license terms featured on this website without notice. These conditions set out the entire agreement between Pan American Tool Corporation and you relating to your use of this website.

Disclaimers

THIS WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND PAN AMERICAN TOOL CORPORATION EXCLUDES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE. THE FUNCTIONS EMBODIED ON, OR IN THE MATERIALS OF THIS WEBSITE ARE NOT WARRANTED TO BE UNINTERRUPTED OR WITHOUT ERROR. YOU, NOT PAN AMERICAN TOOL CORPORATION, ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION DUE TO YOUR USE OF THIS WEBSITE.

Except as specifically stated in these Terms and Conditions of Use, the Privacy Policy, or elsewhere on this website, or as otherwise required by applicable law, neither Pan American Tool Corporation nor its employees, directors, content providers, licensors, affiliates or other representatives will be liable for damages of any kind (including, without limitation, compensatory, lost profits, direct, indirect, consequential, exemplary, incidental, special, or punitive damages) arising out of your use of, your inability to use, or the performance of this website or the Content whether or not we have been advised of the possibility of such damages.

Pan American Tool Corporation uses reasonable efforts to ensure the accuracy, correctness and reliability of the Content, but we make no representations or warranties as to the Content's accuracy, correctness or reliability.

There may be links to other websites from the Pan American Tool Corporation website; however, these other websites are not controlled by Pan American Tool Corporation and we are not responsible for any content contained on any such website or any loss suffered by you in relation to your use of such websites. You waive any and all claims against Pan American Tool Corporation regarding the inclusion of links to outside websites or your use of those websites.

Some US states and foreign countries do not permit the exclusion or limitation of implied warranties or liability for certain categories of damages. Therefore, some or all of the limitations above may not apply to you to the extent they are prohibited or superseded by state or national provisions.

Contact Information

If for any reason you need to contact us please send your mail to the e-mail address below or call our toll free number.
Customer service: [email protected]
Or call us at 1-800-423-2764
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